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Cookie Policy

Understanding how pentrivoxgroup uses tracking technologies on pentrivoxgroup.com

Last updated: January 15, 2025

What Are Cookies and Tracking Technologies?

Cookies are small text files that websites place on your device to store information about your browsing activities. At pentrivoxgroup, we use various tracking technologies to enhance your experience on pentrivoxgroup.com and provide you with personalized financial planning services.

These technologies help us understand how you interact with our platform, which pages you visit most frequently, and what features you find most valuable. This information enables us to continuously improve our economic planning tools and educational resources.

Why We Use Tracking Technologies

Our tracking systems serve multiple purposes - from remembering your preferences and login status to analyzing which financial planning tools are most effective for our South African users. This data helps us create better resources for economic planning and financial education.

Types of Tracking Technologies We Use

Essential Cookies

These cookies are crucial for basic website functionality. They enable core features like secure login, form submissions, and navigation. Without these, you wouldn't be able to access your financial planning dashboard or use our budgeting tools effectively.

Functional Cookies

These remember your preferences and choices on our platform. They save settings like your preferred currency display, language preferences, and customized dashboard layouts, making your experience more personalized each time you visit.

Analytical Cookies

We use these to understand how visitors interact with our financial planning tools. They help us identify which resources are most valuable and where users might be experiencing difficulties, allowing us to improve our services continuously.

Marketing Cookies

These track your browsing habits to deliver relevant financial education content and resources. They help us show you information about economic planning topics that align with your interests and needs.

Detailed Cookie Information

Cookie Name Purpose Duration Type
domain_session Maintains your login session and security Session Essential
user_preferences Stores your dashboard settings and preferences 1 year Functional
analytics_tracking Tracks page views and user interactions 2 years Analytical
content_personalization Personalizes financial content recommendations 6 months Marketing

Data Retention and Your Control

We believe in giving you complete control over your data. Here's how long we retain different types of information and what you can do about it:

30
Session Data: Automatically deleted when you close your browser or after 30 minutes of inactivity for security purposes.
1Y
Preference Data: Stored for up to one year to remember your dashboard customizations and settings across visits.
2Y
Analytics Data: Retained for two years to help us understand long-term usage patterns and improve our financial planning tools.

You can request deletion of your data at any time by contacting us. We'll process your request within 30 days and confirm when your information has been removed from our systems.

Managing Your Cookie Preferences

You have several options for managing cookies and tracking technologies. Most web browsers allow you to control cookies through their settings:

  • Google Chrome
    Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox
    Settings > Privacy & Security > Cookies and Site Data
  • Safari
    Preferences > Privacy > Manage Website Data
  • Microsoft Edge
    Settings > Cookies and site permissions > Cookies and site data
Important Note

Disabling certain cookies may affect your ability to use some features of our financial planning platform. Essential cookies cannot be disabled as they're necessary for basic functionality and security.

Third-Party Services

We work with trusted third-party services to enhance your experience on pentrivoxgroup.com. These partners may also use tracking technologies:

Analytics Providers: We use analytics services to understand how our financial planning tools are being used. This helps us identify which features are most valuable and where we can make improvements.

Security Services: Third-party security providers help protect your data and prevent unauthorized access to your financial information.

Content Delivery Networks: These services help us deliver our educational content and tools faster and more reliably to users across South Africa.

All third-party services we use are carefully vetted and must comply with our privacy standards and South African data protection requirements.

Updates to This Policy

We regularly review and update our cookie policy to ensure it remains accurate and compliant with current regulations. When we make significant changes, we'll notify you through email or by displaying a notice on our platform.

We recommend checking this page periodically to stay informed about how we use tracking technologies and any changes to our practices. The last updated date at the top of this page shows when the most recent changes were made.

If you have questions about any updates or need clarification about how these changes might affect you, please don't hesitate to contact our support team.

Questions About Our Cookie Policy?

If you have any questions about how we use cookies or tracking technologies, please contact us:

Email: info@pentrivoxgroup.com

Phone: +27712486158

Address: 28 Eric Tindale Pl, Vanes Estate, Kariega, 6229, South Africa